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Refund Policy

Last Updated: January 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which customers of mesosaurv.info may request refunds for products or services purchased through our website. Our goal is to ensure transparency and fairness while protecting the rights of both our customers and mesosaurv.info.

Scope and Applicability

This policy applies to all purchases made by customers through mesosaurv.info. By making a purchase, you agree to the terms outlined in this Refund Policy. This policy is governed by the laws of Slovakia.

Definitions

  • Customer: Any individual or entity that purchases products or services from mesosaurv.info.
  • Refund: The return of funds to the Customer for a product or service that has been purchased.
  • Product: Any item or service offered for sale on mesosaurv.info.

Main Policy Content

1. Refund Eligibility

Customers may request a refund under the following conditions:

  • The request for a refund is made within 14 days of the purchase date.
  • The product is returned in its original condition, unused, and in the original packaging.
  • For services, the request must be made prior to the commencement of the service.

2. Refund Process

To initiate a refund, Customers must:

  1. Contact mesosaurv.info via email at [email protected] or by phone at +4219077633690.
  2. Provide proof of purchase, including the order number and date of purchase.
  3. Follow any additional instructions provided by mesosaurv.info for returning the product or cancelling the service.

3. Refund Method

Refunds will be processed using the same payment method used for the original transaction, unless otherwise agreed upon. Refunds will be issued within 14 days of receiving the returned product or cancellation confirmation.

User Rights and Obligations

Customers have the right to:

  • Request a refund in accordance with this policy.
  • Receive clear communication regarding the status of their refund request.

Customers are obligated to:

  • Provide accurate information when requesting a refund.
  • Return products in accordance with the conditions outlined in this policy.

Limitations and Disclaimers

mesosaurv.info reserves the right to refuse a refund if:

  • The refund request is made after the 14-day period.
  • The product has been used or damaged.
  • The request does not comply with the conditions outlined in this policy.

In no event shall mesosaurv.info be liable for any indirect, incidental, or consequential damages arising from the purchase or use of products or services.

Data Protection/Security

All personal data provided by Customers during the refund process will be handled in accordance with our Privacy Policy, ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Changes to Policy

mesosaurv.info reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on mesosaurv.info. Customers are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: mesosaurv.info
Phone: +4219077633690
Email: [email protected]
Address: Avenue Business Center, Karadžičova 8, Floor 5, Office 12, Bratislava, 821 08, Slovakia.

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Slovakia. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Slovakia.